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What cookies does this company use?
Fiberfoodfactory uses the following cookies:
- login cookie
- analysis cookies (Google Analytics)
- focused-and advertising cookies (Facebook and Google do not contain personal data)
You have full rights to delete or block cookies from your browser if you want. You should see your browser settings as the steps are always browser-specific. However, it is important to note that doing so may affect the effective use of your services. Allowing cookies ensures a smoother use of our site.
- Business ID2620072-1
- 02340 Espoo, Finland
Registry contact person
Heidi Hoikka, [email protected]
Name of registry and reason for maintenance
- Customer registers under §19 of the Personal Data act. Finland
- Newsletter (email list)
Sites related to the registry
Who, what, and to whom?
The user is visiting the site or participating in contests, a company, a community, an entrepreneur, a blog portal, and the like.
Purpose of data collection
User personal data may be processed for the following purposes:
- maintaining, managing, and developing customer relationships
- provision of services
- certification of customer and visitor transactions
- customer service, operations, and site development
- conducting opinion and market surveys
- remarketing using Facebook, Google, and email marketing tools
- marketing of products and services and statistics and analysis of data
- affiliate marketing
The register consists of users subscribed to the mailing list by subscribing to the above websites, subscribing to free guides, and purchasing various products and services. The registry’s personal information is used to communicate with users on the mailing list and to manage and maintain the customer relationship between the company and its customers.
The user will be informed of news and current affairs on the sites under the Personal Data Act. You agree that the Company will also send, via e-mail, direct marketing, direct mail, opinion polling, marketing research material, and / or other comparable postal items.
Information we gather about you
We may collect the following information:
- First name
- Last name
- Email address
- Business customer personal and/or business information (business ID, email, postal address, postal address, and number)
- Registration Information: Username and Password
- Customer relationship management information; billing and payment information, order information, seller and partner information, customer feedback, contact, lottery and competition responses, cancellation information
- Site user emails
- Permissions and Consent of the Site User
- User usage information, such as clicking on links, pages, or posts you visit, the timing of actions.
Any user who has joined the mailing list may at any time remove his / her data from the register via the link provided in each letter. The link is either in English (unsubscribe) or in Finnis or Swedish. A user may be on more than one mailing list, which may result in the company sending messages and materials even if they think they have left the mailing list once. If you wish to leave all lists at the same time, please contact [email protected].
Retention Periods of Personal Data
The customer register is reviewed every 6 months. User data is destroyed when it is no longer needed for the purpose for which it was intended. Personal information is retained for a maximum of 12 months after the user has opened the last email or marketing letter.
Disclosure of Personal Information
Information collected in the registers will not be disclosed outside the company for marketing, sales, opinion, or market research purposes. However, personal information may be disclosed to the authorities upon request under Finnish law. The register is stored in an information system and is protected and located so that unauthorized parties have no access to the register data.
Disclosure of data and transfer of data outside the EU or the European Economic Area.
Information about users on the mailing list (first name, last name, and email address) will be transferred to software outside the EU or EEA:
- Active Campaign Email Marketing Program. Active Campaign is committed to the EU Privacy Shield standard. Read more: https://help.activecampaign.com/hc/en-us/articles/218789997-Privacy-Policy
- Mailchimp Email Marketing Program.
- Google Forms Questionnaires
Personal information is obtained when you subscribe to a newsletter, download a free guide, update your information, or participate in contests or sweepstakes. Information may also be obtained through cookies or other similar technologies.
Access to the registry requires a user name and password. The information in the register stored in the system is accessed and authorized only by predetermined company employees or partners, such as a marketing company. The username and password that gives access to the registry are changed 4 times a year.
Each employee or partner has their own personal IDs and passwords. The Company grants access on a need basis, reviews the license quarterly and terminates the license within 24 hours of employee termination or termination of the affiliate agreement. The company always uses a secure connection (VPN) when processing personal data.
Inspection and rectification (Section 26 of the Personal Data Act)
Under Section 26 of the Personal Data Act, a user in the Finnish Marketing Register has the right to check what information concerning him or her is stored in the register. The inspection request must be sent in writing and signed to Asistencia, 02340 Espoo, Finland. It is recommended to use the form available on the EDPS website to carry out the verification request.
The request for verification must state that the request is for registry information in the Asstencia customer register. If the information contains errors, the user may request the registry liaison officer to correct the error. The request for rectification must be made in writing. The request must justify and specify exactly what information must be corrected, what the user thinks is the correct information, and how the request is made.
The company does not verify the accuracy of personal information provided by the user. You may modify, complete, and delete your information through the links at the end of each weekly newsletter or by logging in to the service. Information about the use of the service is not available to users.
Despite the best efforts, none of the Internet’s data transmission methods or electronic storage is completely secure. The company cannot guarantee complete security. If the company becomes aware of a security breach, it will notify the users concerned to take the necessary security measures. Asistencia commits itself to inform its Customers of all matters relating to their account's security and provide them with all the information necessary for them to fulfill their statutory reporting obligations.
Keeping the user’s information secure also requires the user to ensure their accounts' security by using sufficiently complex passwords, changing them regularly, and maintaining them properly. It is also up to the user to ensure the safety of their own equipment.
Safety of minors
The company’s paid services are not intended for minors. Being underage company means a person under 18 years of age. However, a minor can use paid services if the parents accept the service and pay for the minor. The company does not knowingly collect personal information about a minor.
The users of the Sites have the following rights:
- Right to information
- Right to limit processing
- Right to Repair
- The right to be forgotten
- Right of withdrawal of consent
Data transfer right
The User has the right to prohibit the Registrar from processing personal information about him or her for direct marketing, distance selling, or other direct marketing, market, and opinion polling.
Links to third-party websites
Blog posts, emails, ebooks, and free guides may include links to third-party websites. LinkedIn websites are not under the company's control and are not responsible for the content of or links to third-party websites.
Some links may be so-called affiliate links through which Asistencia receives commissions or free months of use of some product or other benefits. Affiliate links are indicated by a reference at the beginning of the blog post or the blog post.
Never buy a product unless you are sure it will help you.
The company will provide information about carefully selected partners and the services they provide from time to time. The company does not share user information directly with partners. The company does this by sending the user an email asking if the user is interested in the free or paid service provided by that partner.
The user can select directly from an email, “yes, I am interested” or “no, I’m not interested.” If the user selects “Yes, I’m interested,” the company sends more detailed information on partner service provided, after which the user can still choose whether to continue a partner service access.
Other possible rights
The user has the right to complain if you are dissatisfied with handling your complaint to the company. The appeal shall be lodged with the supervisory authority. http://www.informosuoja.fi/en/index/contact.html | [email protected]
If you have any questions regarding the register, you can contact [email protected]